Our Story

Our philosophy at AQ is to look after our guests, invest in staff and provide as much as possible
for free. We only charge for one thing once you check in: laundry, which we will do for you. We stay successful by running at a higher occupancy than average driven by word of mouth and great guest reviews.

Having opened on February 10, 2011, the AQ Hostel started as a thought in Dubrovnik, formed as an idea in Sarajevo, turned into a dream in Goa, became a concept in London, evolved into a plan in Toronto and is now a reality in Queenstown: the Adventure Hostel & Chalet really was an idea born out of travelling.

Being owner-run, we use our pride and passion to provide a comfortable home-away-from-home experience drawn from having travelled the world extensively, collecting the best ideas and discarding the worst from hostels in dozens of different countries from the Cuba to Canada, Germany to Bosnia, Turkey to India, and of course New Zealand.

Imagine you’re backpacking through Eastern Europe and thinking about a new challenge and decide setting up a hostel would be fun! You get a notebook from a little store in Istanbul and you start to write. Every good idea and every bad idea you find in every hostel you stay in. You throw around thoughts over many beers with other travellers, you take on all the feedback, starting to realise once you have comfortable beds, great bathrooms and a fantastic kitchen, it’s all the small things that matter.

Don’t charge extra – include as much as possible in the room price. Lots of hooks, girls love hairdryers, free guest phone, lots of hooks, dimmer switches on all lights, free tea and coffee, lots of hooks, small reading lights on every bed, spice rack, lots of hooks, not just a laundry but a laundry service, and who wants a second pillow? Oh, yeah … and lots of hooks!

We set about creating a new niche in the market. The 30-something crowd is a fast-growing backpacker market, but they want something nicer than the typical hostel. With a homely feel attracting an average age of about 29, we neatly filled this niche. We’ve created not just a nice hostel, but taken care of all the small things people hope for but don’t always get when travelling. And we’re always looking for ways to improve.

Updates

Major Hoscar Awards – 2014!

September 23rd, 2014

Hostelworld announced the 2014 Hoscar winners and we came away with 4 awards!  On top of again winning No.1 Hostel in New Zealand and No.1 Hostel in Oceania again, we have been awarded Best Location from 22000 hostels worldwide and No.3 Small Hostel in the World!  He have been constantly surprised!

Trip Advisor Certificate of Excellence.

September 23rd, 2014

We have received the Certificate of Excellence from Trip Advisor for 2014.

No.1 Hostel in NZ for November!

October 25th, 2013

Thanks everyone for helping us continue our good run of awards!